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Professional Skills: Professionals Skills Development with Multimedia
Designed for employees in leadership roles, these courses tackle topics managers and supervisors face in the workplace, such as productivity and bridging the generation gap among team member. Lessons are supported with rich multimedia, which adds an entirely new dimension in employee training.

Target training objectives include:
  • Increase productivity with improved time-management skills
  • Discover strategies for managing multiple generations at work
  • Learn to lead teams through organizational change
  • Boost profits and build better relation-ships with customers by becoming a master telephone communicator

  Leadership Development      Diversity and Inclusion     Customer Service  
  Sales Experience      Professional Skills Development with Multimedia  

Course List
To view screenshots, click on a topic in the course list.

Name
Course #
Duration
7 Things Never to Say to Your Customers BVC1194R9.3 45 min
Achieving Peak Performance on the Job BVC1156R9.3 60 min
Arrest that Stress:
How to Depressurize Your Work Life
BVC1180R9.3 45 min
Becoming a Coach:
Bringing Out the Best in Employees
BVC1194R9.3 45 min
Becoming a Leader:
Communication Techniques that Motivate,
Guide and Inspire Employees to Excel
BVC1171R9.3 45 min
Better Business Grammar BVC1073R9.3 35 min
Communicating for Results: How to Be Clear,
Concise & Credible
BVC1140R9.3 35 min
Communicating for Results: How to Be Clear,
Concise & Credible
BVC1146R9.3 35 min
Creating Your Dream Team:
How to Harness the Power of Teamwork
BVC1185R9.3 45 min
Do It Right The First Time:
Paying Attention to Details
BVC1191R9.3 45 min
Do More in Less Time:
Tame Your Workload by Dramatically Increasing Your Productivity
BVC1178R9.3 35 min
Don't Shoot The Messenger:
Common Workplace Courtesies that Reduce Tension & Lower Stress
BVC1163R9.3 40 min
Everyone's Teamwork Role BVC1143R9.3 45 min
Getting Cooperation: Team-Building that Works BVC1132R9.3 35 min
How to Give and Receive Criticism BVC1142R9.3 35 min
How to Juggle Multiple Priorities BVC1142R9.3 35 min
Listening: The Key to Productivity BVC1152R9.3 45 min
Make the Connection:
How to be Effective and Productive on the Phone
BVC1181R9.3 45 min
Managing Stress Before it Manages You BVC1155R9.3 45 min
Motivating Employees During Organizational Change BVC1172R9.3 45 min
Powerful Ways to Persuade People BVC1150R9.3 40 min
Professional Conduct 101:
Vital Skills for New Employees
BVC1192R9.3 45 min
Speak Like a Pro...
and Get a Standing Ovation Every Time
BVC1192R9.3 45 min
Speaking with Confidence, Clarity and Charisma BVC1192R9.3 45 min
Take Back Your Time:
How to Manage Your Workload and Still Have a Life
BVC1188R9.3 45 min
Team-Building Techniques that Work BVC1168R9.3 45 min
Training to Win:
Helping Employees Meet or Exceed their Goals
BVC1189R9.3 30 min
Winning Over Even the Most Difficult Customers BVC1179R9.3 45 min




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