BankersEdge Releases New Courses In 2007
June 7, 2007 - To help customers in their efforts in providing training to employees in the area of customer information security, BankersEdge announces the release of a Customer Information Security Awareness training program.
A key component in every financial institution's objective to keep customer information secure is their compliance with the Gramm-Leach-Bliley (GLBA). The GLBA requires financial institutions to develop and implement both a formal policy and program to protect non-public customer information from unauthorized disclosure.
BankersEdge and Integrated Compliance Solutions have teamed together to offer a valuable package to your organization. This package gives you the ability to customize your own Customer Information Security Awareness program, which can include: - A customer information security policy
- A customer information security program
- An institution-wide customer information security risk assessment
- An online training program for your employees
- An annual review and recalibration of the program
- An annual report to your Board of Directors
July 23, 2007 - BankersEdge addresses an ongoing issue in our industry with the release of a Subprime and Predatory Lending training course.
Subprime and Predatory Lending are critical topics facing the banking industry today. Banks offering higher-interest offering higher-interest loans to customers with a negative credit history is one of the fastest growing practices. While subprime lending alone is an accepted practice, fraudulently targeting subprime customers in order to generate excessively high interest rates or fees is not. By using industry specific examples and exercises, this course will help you understand the differences between acceptable loans to the Subprime market, and Predatory Lending practices.
August 1, 2007 - BankersEdge covers a product that is becoming more and more popular in the banking industry with the release of Reverse Mortgage Basics online training.
Reverse Mortgages offer customers a different way to move forward into their retirement while earning extra income to supplement their expenses. The Reverse Mortgage has a simple process where someone pays you the loan amount which is based on the value of your home. You may choose to take monthly payments, take a lump sum, or receive a line of credit. Reverse mortgages do have a lot of details and can get complicated, which is why this course provides the details needed to have a better understanding of Reverse Mortgage products, who is eligible, the application process, and disclosure requirements. With all the detailed facts provided, this course also offers several interactive exercises and review sections to reinforce the content. The course also includes a Tip Sheet to use as a reference once you leave the course.
September 17, 2007 - BankersEdge targets an emerging market in the US Banking Industry with the release of a series of courses for Foreign Branch Offices, including:Anti-Money Laundering - This course educates employees of U.S. based branches of foreign banks about the anti-money laundering (AML) regulations established by the United States government. The course uses a variety of customized activities and scenarios that reinforce student's knowledge by asking them to participate in identifying high-risk customers and suspicious transactions that may indicate money laundering activity. The course also explains processes and procedures employees can follow to help prevent money laundering at their branch/agency.
Individuals are asked to apply what they learn to situations they encounter in a real work environment. In addition to reinforcing knowledge with drag drop activities, matching games, hangman, and tic-tac-toe, there is an 'around the world' activity where users are asked to track illegal activity across the globe. All students can print out a tip sheet and the answers to their saved questions, so the learning can continue even after they are offline.
Bank Secrecy Act - The Bank Secrecy Act for U.S. based branches of Foreign Banks course explains how employees can help the U.S. combat money laundering and other illegal financial activity by following BSA regulations. This course explains various components of the BSA, such as identification requirements and transaction reporting - all using specific examples appropriate for employees working at Foreign Banks located within the US.
To help employees remember key information, here are various aids: Important and Definition boxes, Mentors, Face to Face conversations, and pop-up timeline/form examples. Sample teller questions demonstrate how to incorporate strategies to recognize illegal or abnormal activity. Knowledge is tested throughout the course using Multiple Choice, Check All, Matching, Text Entry, True/False, and a Self-Evaluation. Printed answers and a Tip Sheet are to be used as a job aid after completing the course.
Customer Identification Program (CIP) - This course explains how elements of a Customer Identification Program are essential to an institution's BSA and AML strategy. The Mentor guides students through topics including the elements of a successful CIP, specific CIP requirements for consumer and commercial accounts, and methods of verifying a customer's identity. Students can apply their new knowledge throughout the course by answering questions regarding scenarios involving employees of US based branches of foreign banks and playing educational games. Take away materials for this course include a tip sheet, sample customer notice, account application, document verification documents, and printouts of answers to saved questions. October 26, 2007 - BankersEdge helps prepare your organization's future leaders with the release of a new series of Leadership Development courses.
Effective leadership is a challenge every financial organization faces in today's competitive market. Your leaders wear many hats - increasing employee productivity, maintaining positive morale, developing a vision for your organization, and interacting in a positive way with other employees.
Indentifying and developing your future leaders is as critical today as it's ever been. The BankersEdge Leadership Development Courses will help you identify and train tomorrow's best leaders within your organization, accelerate their development, and maximize their value.
The Leadership Development topics are broken down into nine individual courses, each covering critical leadership topics such as: - Introduction To Management Basics
- Time Management
- Business Writing
- How To Lead And Participate Effectively In Meetings
- Coaching And Feedback
- Leading People Through Change
- Handling Conflict
- Sharpening Your Interviewing Skills
- Managing Multiple Generations At Work
November 16, 2007 - BankersEdge helps raise your employee's awareness of Business Continuity planning with the release of our Business Continuity - Disaster Recovery online training course.
Because a disaster can happen anytime, it is each employee's responsibility to know what to do in the event of a disaster. Also, your bank must be able to continue offering customers the services to which they are accustomed. This course will give your employees the knowledge they need to be prepared. From tornadoes to extreme heat to chemical threats, this course covers all disasters and provides valuable information about business continuity plans. Throughout this course, your employees will be faced with many self-checks to ensure learning. Some of these activities include hidden word games, image matches, and tic-tac-toe games. Open-ended questions throughout the course provide your employees with the ability to formulate answers in their own words. This encourages the retention of information and improves the learning experience for your employees.
December 1, 2007 - BankersEdge and Wiser Learning partner to deliver Diversity Training for Managers - the first series of online courses that are based on the philosophy that having a legally compliant and competent workforce is a competitive edge in today's business world.
In today's business world it makes sense to create an environment where employees are respected and valued for their commitment and performance. Discriminating against your employees, for any reason, is illegal and doing so will subject your company to legal ramifications and increased scrutiny.
Developing a diverse workplace starts with the personal development of your managers. Your managers are the leaders of your organization, and they serve as role models for all employees to follow. The key to making sure your managers are receiving the training necessary to enhance their personal diversity awareness is by creating an effective training strategy. This is true for managers who are just developing their skills, or long-time managers who are learning about changes in the workplace.
BankersEdge has partnered with WISER Learning to deliver a series of Diversity for Managers online training courses. These courses are part of a series of online courses focused on the personal development of your employees.
For the last decade, WISER Learning has provided industry leading diversity training courses to thousands of learners in hundreds of companies and organizations across the United States. BankersEdge and WISER Learning have developed these courses to be an important piece of an effective diversity and inclusion strategy that should be included in your overall personal development training program. Diversity training provides your managers with the knowledge, skills and tools to assist them when dealing with employees with a variety of different ethnic backgrounds, gender, and age differences.
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